Online Shopping

We are sure you will find ordering from PurnaSports.com easy but if you have any questions or encounter any problems please email us at Enquiries@PurnaSports.com or call us on 07961 21 88 23

Online Payment

We use PayPal as our method of accepting payments. PayPal is a very secure method of payment and they operate secure server technology. Your details are not collected or stored by us at PurnaSports.com.
Payments can be accepted from :

Shipping & Handling for UK Orders

All UK orders carry a shipping charge based upon the total retail price of your order regardless of the size or weight of your order. Orders for UK delivery over £50.00 have free shipping. Below £50.00 is £3.50 shipping.

Shipping & Handling for International Orders

We only accept orders from persons resident in verifiable European addresses. These orders will be shipped using a uniform price of £30.00 All International orders are shipped using Royal Mail Parcel Force.

Privacy

You can read our Privacy Statement here.

Terms and Conditions

You can read our Terms and Conditions here.

Pricing Statement

Whilst prices and specifications have been checked, no responsibility can be taken for errors or omissions. PurnaSports reserve the right to alter prices and specifications without further notice.

Out of Stock Items

If at the time of ordering any items are out of stock we will advise you, via email or telephone of any shortfall and provide a revised despatch date. We will despatch the in-stock items by the next working day at the latest.

Returns Policy

Please contact us if you would like to return any unwanted or unsuitable products. We will provide an exchange or refund, whichever you prefer. Items should be returned, preferably with the original packaging, within 30 days. Please note that it is your responsibility to pay for the return postage costs, no postage costs are refundable. Your statutory rights are not affected.

Right to Cancel

The Consumer Protection (Distance Selling) Regulations 2000 which came into force on 31 October 2000 provide statutory backing for the good business practices which PurnaSports already observe. The regulations allow a consumer to return any products (except custom orders) ordered by mail / phone / fax or internet from PurnaSports within seven working days (starting the day after delivery) for a full refund.

Warranty Policy

We guarantee every product we sell. If you have a problem we will do our best to sort it out. Most items carry a one year warranty and certain items come with more, so check the literature supplied to see what terms apply. Some manufacturers ask that you deal direct with them for warranty issues so it is important that you contact us prior to returning any products. You will be responsible for the return postage costs.

We are here to help! Please email us at Enquiries@PurnaSports.com or call
07961 21 88 23 .

Address
PurnaSports
24 Tanglyn Avenue,
Shepperton,
Middlesex
TW17 0AE

Telephone: 07961 21 88 23